IGNOU MBA
SOLVED ASSIGNMENT
FOR
JULY-DECEMBER
2018 TERM
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Course
Code : MS-96
Course
Title : Total
Quality Management
Assignment
Code : MS-96/TMA/SEM-II/2018
Coverage : All Blocks
Note : Attempt all the questions and submit this assignment
on or before 31st October,
2018 to the coordinator of your study center.
- Discuss
as to how Xerox fought back to regain its lost glory using the concept of
Total Quality Management (TQM).
- Critically
analyze the role of strategic planning in implementing TQM using an
example from the business world.
- Explain
how business organizations operate in a socially responsible way using ISO
26000. Use the published material for reference.
- What
is the role of human factor in TQM? Illustrate with the help of example.
- Differentiate
between ‘Award’ and ‘Certification’ giving examples.
IGNOU MS-96
SOLVED ASSIGNMENT JULY-DECEMBER 2018
Complete
Solutions with Excellent Quality Available at Reasonable Prices…
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